– To purchase a bundle, simply click on the Get a free quote button from your laptop, smartphone or tablet and respond to our five-minute questionnaire so that we can instantly provide you with your security bundle option. Remember that our bundles are designed according to the number of rooms in your home, ensuring you purchase the bundle best suited to your needs.
– Once you choose to purchase your designated bundle, you will automatically be asked to select an installation date. Remember to select the date and time slot that best suits you. We offer two main delivery time slots: morning (7AM-12PM) and afternoon (1PM-7PM).
– Once the purchase process is complete, you will receive a confirmation email. Our engineers will deliver and install your bundle in the date and time slot selected.
– We accept the following payment methods: PayPal, Visa, Visa Electron, MasterCard and American Express. Card payment details to be introduced at time of purchase, and a direct debit service will be automatically set up for monthly maintenance and monitoring payments.
Each alarmsmart customer will receive a 3 month free app trial as part of their purchase. This will expire 3 months after installation date unless the customer takes out alarmsmart’s monthly maintenance and monitoring package. And remember we don’t tie you into a contract!
– During the purchase process you will be asked to select a date and a convenient installation time. We offer two main delivery time slots: morning (7AM-12PM) and afternoon (1PM-7PM).
– Once you complete your alarmsmart security package order, one of our engineers will install it for you on the selected date and time.
– We carry out annual maintenance checks.
– Our alarm maintenance & monitoring service also includes automatic, remotely-installed updates to ensure your security system is always in perfect condition.
– Sign in to your alarmsmart account.
– Select My alarm, where you will find information regarding your upcoming maintenance check.
– We will get in touch to fix a date and time most suited to you, when your in-person maintenance visit is coming up.
On the day of install our engineer can assess if additional sensors are required. Our engineer will have additional sensors in his van. If additional sensors are required then these will be installed and charged at £70 + VAT per sensor.
Your alarm will be have 24/7 monitoring via an alarm receiving centre. In the event of a confirmed alarm, the alarm receiving centre will contact the keyholders. And of course you will be notified on the app on your smart phone!